Legal

Privacy Policy

We collect only what we need to get your order to your door. We never sell your data.

01What we collect

  • Name, delivery address, email and phone number.
  • Order contents, totals and order history.
  • Basic technical data such as device and browser type.

02Payment data

Card details are entered directly on Stripe's secure checkout. We never see or store your full card number, and no card data is kept on our servers.

03How we use your data

To process and deliver orders, handle returns, provide customer support, and — only with your consent — send occasional product news. You can unsubscribe at any time.

04Who we share with

Only the partners needed to fulfil your order: our payment provider and our delivery courier in Cyprus. No data is sold or rented to third parties.

05Cookies

We use essential cookies to keep your basket and session working. Any analytics cookies are used in aggregate and never to identify you personally.

06Your rights

Under GDPR you may request access to, correction of, or deletion of your personal data at any time. Contact us on 97 483 480 or via @lumen.cpp and we will respond within 30 days.

07Retention

Order records are kept as long as required for accounting and warranty purposes, then securely deleted.

Updated 2026 · Lumen-CCP Cyprus · Nicosia · 97 483 480