Legal

Terms & Conditions

These terms apply to every order placed through the LUMEN-CCP online store, the exclusive official supplier of our detailing range in Cyprus.

01Orders

An order is confirmed once payment is authorised. We may decline or cancel an order if a product is unavailable or a pricing error occurs, in which case you are refunded in full.

02Pricing

All prices are shown in euro and include applicable Cyprus VAT unless stated otherwise at checkout.

03Delivery

Island-wide delivery across Cyprus, typically within 24–48 hours of dispatch. Delivery estimates are indicative and not guaranteed.

04Safe use of products

Our products are professional-grade chemicals. Always follow the stated dilution ratios and safety guidance, keep out of reach of children, and test on an inconspicuous area first.

05Liability

We are not liable for damage caused by misuse, incorrect dilution, or application outside the stated instructions. Nothing in these terms limits your statutory consumer rights.

06Authenticity

Every item is sourced directly through official channels. Genuine products only, zero grey imports.

07Governing law

These terms are governed by the laws of the Republic of Cyprus.

Updated 2026 · Lumen-CCP Cyprus · Nicosia · 97 483 480