Legal
Terms & Conditions
These terms apply to every order placed through the LUMEN-CCP online store, the exclusive official supplier of our detailing range in Cyprus.
01Orders
An order is confirmed once payment is authorised. We may decline or cancel an order if a product is unavailable or a pricing error occurs, in which case you are refunded in full.
02Pricing
All prices are shown in euro and include applicable Cyprus VAT unless stated otherwise at checkout.
03Delivery
Island-wide delivery across Cyprus, typically within 24–48 hours of dispatch. Delivery estimates are indicative and not guaranteed.
04Safe use of products
Our products are professional-grade chemicals. Always follow the stated dilution ratios and safety guidance, keep out of reach of children, and test on an inconspicuous area first.
05Liability
We are not liable for damage caused by misuse, incorrect dilution, or application outside the stated instructions. Nothing in these terms limits your statutory consumer rights.
06Authenticity
Every item is sourced directly through official channels. Genuine products only, zero grey imports.
07Governing law
These terms are governed by the laws of the Republic of Cyprus.
Updated 2026 · Lumen-CCP Cyprus · Nicosia · 97 483 480